Frequently Asked Questions

We hope this page was able to assist you and expedite your buying experience.

Will the pillows fit my wrist size?
Yes. Our innovative, soft-touch pillows are designed to comfortably flex and fit wrist sizes starting from 6.5 inches and up—ensuring a secure fit for every collector.

Are your watch rolls suitable for women?
Absolutely. Our designs are timeless, versatile, and elegant, crafted for both men and women. Whether it’s for travel or display, each case blends style with secure storage for every watch enthusiast.

Do you offer personalization?
Yes. Select items are eligible for engraving and luxury gift wrapping. Simply check the product page of your desired item for personalization availability and instructions.

Do you offer customization?
Our collections are carefully crafted and arrive exactly as shown online—including our Mirage branding. Custom design or logo alterations are not available at this time.

Do you offer deals for bulk or large-quantity orders?
Yes. For orders of 10 pieces or more, we provide exclusive bulk pricing. Please visit our [Bulk Order Page] or contact us for details—perfect for corporate gifting or special events.

Where do you ship from, and do you ship to my location?
We ship directly from Nevada, USA. If you are able to complete the checkout process, we can ship to your location. Most items ship from our U.S. inventory for faster delivery.

How long will shipping take?
Most U.S. orders arrive within 3–5 business days. International delivery times vary by country and carrier, but typically arrive within 7–14 business days. Tracking details are provided for every order.

Can I return my item?
Yes. We accept returns within 30 days of delivery if the item is in resellable condition—unused, undamaged, and with all original packaging. For details, please see our [Refund Policy] or reach out to us directly.

Do your products come with a warranty?
Yes. Every Mirage Luxury Travel product comes with a 1-year limited warranty, covering craftsmanship and material defects. For warranty details or claims, please contact us.

How do I care for my Mirage leather products?
To maintain the beauty of your watch roll, we recommend keeping it away from prolonged sunlight, moisture, or extreme heat. For cleaning, gently wipe with a soft, dry cloth. Over time, full-grain leather will develop a rich patina, adding to its character.

Do you offer an affiliate program?
Yes. We love building partnerships. Please email us for details on how you can join our affiliate program and earn by recommending Mirage Luxury Travel.

Why choose Mirage Luxury Travel?
With over 100,000+ happy customers worldwide and 3,000+ raving reviews, Mirage Luxury Travel has become a trusted name in luxury watch storage. We’ve been chosen by one of the NBA’s leadership teams for executive gifting and recognized by industry leaders like the CEO of eBay. Collectors, executives, and enthusiasts trust Mirage for our elegance, protection, and legacy.